Full Job Description
Job Title: Social Media Manager
Location: Franklin, Indiana
Company: Amazon
About Us
Amazon, the world's largest online retailer, is on a mission to be Earth's most customer-centric company. Our focus on technology and innovation enables us to continuously improve our processes and products. With millions of customers across the globe, we are driven by a commitment to excellence and a passion for building a seamless shopping experience.
Role Overview
We are seeking a dynamic and creative Social Media Manager to join our marketing team in Franklin, Indiana. This position offers a unique opportunity to shape the way we communicate with our customers through social media platforms while developing engaging content that resonates with our audience. As a Social Media Manager at Amazon, you will be responsible for increasing brand awareness, managing our online presence, and enhancing customer engagement strategies across various channels.
Key Responsibilities
- Develop, implement, and manage our social media strategy to align with business goals.
- Create engaging content tailored to each platform, including but not limited to Facebook, Instagram, Twitter, and LinkedIn.
- Monitor, analyze, and report on social media performance metrics, utilizing insights to make data-driven decisions and optimize campaigns.
- Foster community engagement by responding to customers on various platforms and managing the online reputation of Amazon.
- Collaborate with cross-functional teams, including PR, product marketing, and customer service, to ensure cohesive messaging.
- Stay up-to-date with industry trends and emerging social media platforms, making recommendations for new strategies and approaches.
- Manage relationships with influencers and brand ambassadors to extend reach and engagement.
- Organize and oversee social media promotional activities such as contests and giveaways to drive customer interaction.
- Execute crisis communication strategies promptly and effectively in the event of negative publicity.
Key Qualifications
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience working as a Social Media Manager, preferably in a corporate or e-commerce environment.
- Strong understanding of social media platforms, tools, and emerging trends.
- Exceptional written and verbal communication skills.
- Proficient in using analytics tools such as Google Analytics, Hootsuite, and native social media insights.
- Creative mind with a passion for storytelling and brand communication.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent organizational skills and attention to detail.
Why Work at Amazon?
At Amazon, we believe in the power of technology to improve the lives of our customers. When you join our team, you become part of an inclusive culture that values innovation and encourages collaboration. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth.
Additional Benefits Include:
- Comprehensive health coverage, including medical, dental, and vision plans.
- Flexible work hours and the option for hybrid work.
- Generous paid time off (PTO) and parental leave policies.
- Employee discount on Amazon purchases.
- Access to professional development and training programs.
- Retirement savings plan with employer matching.
Application Process
If you are ready to join a fast-paced environment where your contributions are recognized and valued, we encourage you to apply for the Social Media Manager position at Amazon in Franklin, IN. Please submit your resume alongside a cover letter detailing your relevant experience and your passion for social media marketing.
Amazon's Commitment to Diversity
Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from diverse backgrounds, and we strongly encourage women, minorities, veterans, and individuals with disabilities to apply.
Conclusion
Join us at Amazon and take your career to the next level as our Social Media Manager. Help us shape the future of e-commerce through compelling storytelling and strategic engagement. Together, we can make a difference.